The Box Office

Tickets are required for every member of your party, regardless of age. In consideration of others, please ensure the show is suitable for and of interest to your child. Strollers are not allowed in the theater. Per fire code, standing in the back is prohibited.

Lost or stolen tickets are not replaced. The name of the purchaser and number of tickets is recorded at the time of purchase. An ID will be required to claim tickets reported as lost or stolen.

When purchasing tickets online, please wait until you receive a confirmation number. Without a confirmation number you can print and bring with you, you do not have a ticket. For questions during or after purchase, please contact our Office Staff at 505-265-9119, [email protected], or PurplePass at 1-800-316-8559.

Unless you purchased tickets through one of the valid methods provided by the MTS Box Office, we cannot confirm the validity of your tickets or guarantee you a seat.

Group discounts are available for groups of 12 or more. You may select tickets for different performances of the same show. Payment for the entire group purchase is due at the time of checkout.

Online ticket purchases must be exchanged through our Office Staff at 505-265-9119, [email protected], or PurplePass at 1-800-316-8559. MTS will exchange tickets for most shows purchased through the MTS Box Office. Exchanges must be for the same show and must be completed at least 24 hours prior to the performance originally purchased.

MTS is committed to providing accessible environments. Seating for people with disabilities is available in designated areas in the venues. Fire code prohibits wheelchairs and walkers to block the aisles. Please let us know at the time of ticket purchase to insure we reserve your seat ahead of time.

If you would like to see a show that is sold out, please arrive early to add your name to our waiting list. Five (5) minutes prior to showtime, unclaimed reservations may be released for walk-up sales.

For shows at the AAPAC, doors open 1 hour prior to the show. For shows at the MTS Black Box, doors open 1/2 hour before the show starts. Late seating is generally not permitted at the MTS Black Box. If you have questions, please call (505) 265-9119.